International Telecommunications RPO Success Story

An international telecommunication company had purchased a new division to provide broadband services to a new marketplace segment. This business did not have recruiting and the company desired to increase the number of IT employees to 250 in the next six months. Once the desired number of IT employees was met, the increased IT recruiting presence would no longer be needed. Bids had been received from agencies and other recruiting entities at a cost averaging 20% per hire. Even taking into consideration that some of the hires could be made by the existing in-house IT recruiting effort, the cost per hire exceeded $15,000 per hire.
A Recruitment Process Outsourcing (RPO) solution was proposed, accepted, and implemented that blended Sourcing, Recruiting, Administrative, and Self Service. The solution concentrated on moving candidates quickly through the interviewing process, using sourcing in a concentrated effort in hard to find areas, and moving administrative activities away from the hiring manager, sourcer, and recruiters to administrative employees and self-service. The cost per hire was reduced by 70%.
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